Our Next Housing Benefit & Universal Credit Workshops:
Workshops Coming Up.....
Please note that our Office is temporarily closed for refurbishment and contact should be made by email so that we can get back to you as as soon as possible. Thank you.
BENEFITS TRAINING
We have noticed that some people/organisations are understandably still reluctant to book their staff on courses that require travel and attending in hotel meeting rooms, so we have taken the decision that we will continue to mainly offer ‘Zoom’ courses until the situation returns more back to ‘normal’. All our Workshop Programmes are constantly being updated to cover the very latest information. Please book early as some Workshops fill quite quickly and places are always strictly limited.
An Introduction To HB & CTR
For Anyone Involved In Advising The Public On Housing Benefit Claims And Benefit Advice Matters
ONLINE WORKSHOP:
EXTRA DATES:
Tuesday & Wednesday,
14th & 15th June, 2022.
2 x Full-Day Workshop (9:30 - 4:30 each day)
Benefits Advice For Claimants Arriving From Overseas
(HB, CTR, UC & Other Social Entitlements For Applicants From Overseas)
ONLINE WORKSHOP:
Wednesday, 8th June, 2022.
Full-Day Workshop (9:30 - 4:30)
Benefits Decision Making:
Revision, Supersession & Correct Effective Dates
(For policy officers, supervisors & more experienced assessors)
ONLINE WORKSHOP:
Thursday, 9th June, 2022.
Full-Day Workshop (9:30 - 4:30)
Housing Benefit & Supported Accommodation (For Local Authority Staff)
Key Issues Affecting HB Entitlement And Subsidy
ONLINE WORKSHOP:
Tuesday, 14th June, 2022. (FULL)
EXTRA DATE
Tuesday, 21st June, 2022.
Full-Day Workshop (9:30 - 4:30 )
Housing Benefit & Supported Accommodation (For Providers)
A Landlord's / Support Provider's Guide To Benefits Funding For Supported Accommodation Charges
ONLINE WORKSHOP:
Thursday, 16th June, 2022.
Full-Day Workshop (9:30 - 4:30)
HB, CTR & Universal Credit - A Review Of Current Key Issues
(Including benefit assessment for 'Mixed Age Couples')
ONLINE WORKSHOP:
Wednesday, 22nd June, 2022.
Full-Day Workshop (9:30 - 4:30)
Housing Benefit For The Self-Employed (Sole Traders) & Small Busines Owners (Company Directors)
Looking At Income & Capital.
ONLINE WORKSHOP:
Thursday, 23rd June, 2022.
Full-Day Workshop (9:30 - 4:30)
Housing Benefit Assessment: Income & Other Earnings
ONLINE WORKSHOP:
Tuesday, 19th July, 2022.
Full-Day Workshop (9:30 - 4:30)
Housing Benefit Appeals & First-Tier Tribunals
A Good Practice Guide For Compiling An Appeal Submission.
Now including Human Rights / Equality Act Challenges.
ONLINE WORKSHOP:
September - Date To Be Confirmed
Full-Day Workshop (9:30 - 4:30)
CONSULTANCY
Our Benefits specialists are still available for consultancy work that is primarily home based, such as preparing complex Benefits Appeals, etc. Please email for further details outlining your requirements.
In-House 'ZOOM/TEAMS' Workshop Required?
Let us bring one of our Training Workshops to your own organisation
Benefits Training – “Large Group Requiring 'Zoom / TEAMS Training!” You may like to book one of our Online 'Zoom/TEAMS' Workshops just for a group of 5-16 of your own staff members. We have Half-Day and Full-Day Benefits Workshops on a wide range of Benefits topics available for in-house training by 'Zoom/TEAMS'..
Most of our Workshops can be provided on this basis, and when it is for staff all from the same organisation it gives the opportunity to focus more on specific issues, or even look at some of your own cases that may have been giving problems. We can provide training on most Housing Benefit, Universal Credit, Council Tax and Welfare Reform topics.
We are constantly updating and developing new Workshops to respond to changes in Housing Benefit Rules, Legislation and Tribunal decisions, so they always reflect the very latest information.
Please reserve your preferred dates early! We are often booked up for at least 2 months in advance.
benefits for corporate deputies
An introduction to Universal Credit, Housing Benefit, ESA and PIP for clients whose affairs are managed by local authority Social Care staff under a Corporate Deputyship Order.
This Workshop focusses on the issues affecting benefits claimants whose financial affairs are managed by Deputyship staff: Making a claim, managing a continuing award, and dealing with common situations such as migrating to UC or avoiding migration to UC.
Where a local authority is appointed as a deputy for an adult social care client (typically a person with a learning disability or acquired brain injury), the rights and responsibilities of the client in the social security system essentially pass to the deputy. This means that deputies need to act promptly where there are time limits to claim benefits or submit appeals; and deputies need to make sure that the person is claiming everything they can claim and at the correct rate.
This Workshop will provide an overview of the benefits most typically claimed on behalf of deputyship clients, with a particular focus on the deputy’s role in setting up the claim and managing it effectively.
We will look at the means tested benefits available to working age deputyship clients: Universal Credit for living costs and, depending on the type of accommodation occupied by the client, some housing costs; and Housing Benefit which is still available for certain types of accommodation. Corporate deputies are often hesitant to become in involved in appeals against their own authority’s HB and CTR decisions – we will consider when any potential conflict of interest does and does not arise.
Many deputyship clients are exempt from paying Council Tax, or entitled to a discount on their bill, and we will look at how this works. For those not exempt, there is also the means-tested Council Tax Reduction scheme which we will also consider. As many deputyship clients are young adults leaving care, we will look at the rules that are most likely to affect this group, including:
• Entitlement of people in education;
• Exclusion of certain care leavers from benefits.
Some people are still receiving income-related ESA for living costs and have not yet switched to UC. In the deputyship client group, these are likely to be people who are entitled to a supplement known as the Severe Disability Premium which does not exist in UC. It will normally be in these clients’ interests to remain on ESA if they possibly can and so we will look at some tips to avoid accidentally or ill-advisedly switching to UC.
While on the subject of means tested benefits, we will touch on bereavement planning and how families of deputyship clients can arrange for an inheritance to take a form that does not impact on means tested benefits as capital.
The day also looks at non-means-tested benefits: Mainly Personal Independence Payment (and sometimes in the case of younger clients Disability Living Allowance which is the predecessor of PIP for people aged 16+). The PIP assessment criteria rely on scoring points for inability, or impaired ability to perform various daily self-care and mobility tasks. We will discuss how to provide supporting information and evidence in a way that maps easily to the point-scoring criteria. The other non-means-tested benefit sometimes received by deputyship clients is contribution-based ESA – we will see how this interacts with means tested benefits and consider whether it is worthwhile claiming ESA(c).
CONTACT US FOR FURTHER DETAILS ABOUT BOOKING THIS COURSE INHOUSE OR ONLINE FOR A GROUP OF YOUR CORPORATE DEPUTIES.
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First-Rate Course Offerings
Our team has been providing Welfare Benefits Training for over 25 years, and with our constant research you can be assured that every Workshop will provide the most up-to-date information available.
Contact Us
We would prefer contact by eMail wherever possible. Thank you.
Company Information
"Zebra Training Services" is the Registered Trademark ™ of Zebra Training Services Limited.
Companies House Registration: Registered in England: No: 522160
Registered Office Address: 24 West Mount, Orrell, Wigan, WN5 8LX
VAT Registration: VAT Reg. No: GB 107 3409 40
Zebra Training Services Limited
24 West Mount, Orrell, Wigan, WN5 8LX
Tel: 01942 222078 eMail: Mail@ZebraTraining.co.uk
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