AN INTRODUCTION TO HOUSING BENEFIT (TWO-DAY WORKSHOP)
For Anyone Involved In Advising The Public On Housing Benefit Claims And Benefit Advice Matters
ONLINE WORKSHOP:
Tuesday & Wednesday, 30th April & 1st May, 2024.
2 x Full-Days Workshop (9:30 - 4:30 each day)
Workshop Fee: £445 + VAT. 4th Place Free.
This very popular Workshop is a condensed version of our 3 & 4 day Workshops (available for In-House bookings) which is always well-received and provides an overview of the key issues covering a wide range of Housing Benefit topics in a very packed two days of training. It is ideal for people new to housing benefit work or those requiring a refresher on many of the key issues.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP
Tuesday, 23rd April, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free .
HOUSING BENEFIT & SUPPORTED ACCOMMODATION
The Complete Guide For Local Authority Staff
We provide a separate Workshop and Programme for Accommodation PROVIDERS.
This huge and complex topic generates an ever-increasing number of enquiries in Zebra’s Post-Box and on discussion forums. The Workshop is aimed at local authority HB officers making decisions about supported accommodation cases: Whether HB can be paid and, if so, how much?
The growth of the supported accommodation sector in recent years, combined with the roll-out of Universal Credit, has led to this type of accommodation forming a progressively larger part of local authority HB departments’ workloads. This Workshop aims to provide delegates working at all levels with a thorough introduction to the issues affecting whether HB can be paid at all. It will also look at key issues, proposed reforms and some specialist areas.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP
Tuesday, 21st May, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free .
HOUSING BENEFIT & SUPPORTED ACCOMMODATION
The Difficult Questions! (For Local Authority Staff)
The Workshop is aimed at local authority HB officers making decisions about supported accommodation cases. It is assumed that delegates are conversant with the basic principles (what is “exempt” and “managed” accommodation, etc.). The Workshop provides an opportunity for more in-depth discussion of the issues that can only be covered superficially in our more wide-ranging “Supported Housing - The Complete Guide For Local Authority Staff” Workshop.
Contact us for In-House & Online Workshop booking information for this topic.
Housing Benefit Issues For Providers of Supported Accommodation
A Provider's Guide To Benefits Funding For Supported Accommodation Charges
Available for In-House Bookings - Online or at your own training venue.
Full-Day Workshop: (9:40 - 4:30)
The benefit rules governing supported accommodation charges can be a minefield for providers and administrators alike. This Workshop looks at the key issues involved from the PROVIDER side of the debates.
THE TARGET AUDIENCE FOR THIS WORKSHOP ARE PEOPLE WORKING ON THE PROVIDER SIDE: HOUSING ASSOCIATIONS, CHARITIES, VOLUNTARY ORGANISATIONS AND SUPPORT PROVIDERS.
ONLINE WORKSHOP
Thursday, April 25th, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free .
Housing Benefit Subsidy Awareness & Housing Benefit Overpayments
Two thematically linked topics where mistakes cost money!
A session divided between subsidy awareness, especially ensuring that expenditure on non-general needs accommodation is correctly accounted for, and that the most subsidy-efficient procurement models are being maximized when placing homeless clients in temporary accommodation; Paired with overpayments - calculation, recoverability, from whom recoverable, notification and appeal rights.
NOTE: The overpayment session is about the decision-making aspects of overpayments – this Workshop is NOT aimed at people involved in debt recovery, and we do NOT look at issues such as DWP deductions, attachment of earnings, insolvency, etc.
Presented by Peter Barker. A hugely experienced trainer, appeals presenter and submission writer. He started as a local authority appeals officer in the 1980s, and for many years he has represented local authorities in England, Wales and Scotland at both First-tier and Upper Tribunal level. Tribunal Judges frequently comment on the high quality of Peter’s submissions. He combines a wealth of first-hand experience with expert knowledge of adjudication legislation and has a real enthusiasm for the topic.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP
Tuesday, 7th May, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free.
An Introduction To Universal Credit For Benefits Advisors
For anyone seeking an overview of the UC scheme: HB staff handling managed migration, customer services advisers, corporate deputies, social landlords.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP
Thursday, May 9th, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free .
This Workshop is suitable for Local Authority Housing Benefit & Council Tax Reduction staff, as well as social landlords and those advising and assisting claimants. The Workshop focusses predominantly on Managed Migration to Universal Credit. Other topics include mixed age couples, who continue to generate debate among HB practitioners, and the resurgent 53-week rent year myth – we explain why this is not an issue for social landlords to be concerned about.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP
Tuesday, 14th May, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free .
The Benefits Adjudication Regime - Decision Maker’s Toolkit
Changing Benefit Decisions:
Grounds, Time Limits & Correct Effective Dates
For policy, appeals and training officers, specialist decision makers and anyone with a keen interest in the adjudication rules in HB, UC and other benefits.
(It is assumed delegates have some prior knowledge of benefits in general.)
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP
Thursday, 16th May, 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free.
HOUSING BENEFIT APPEALS & TRIBUNALS
Compiling appeal submissions and presenting at Tribunal
This Workshop provides an ideal insight to the general principles and good practices when it comes to appeal submission writing. We recommend this Workshop for local authority staff who handle appeal cases or are preparing to do so. We include a brief session on the options available to either party (Council or Appellant) to take the appeal further if they disagree with the Tribunal’s decision.
This Workshop provides an ideal introduction to the topic for new appeals officers, or a refresher for existing appeals officers. Each aspect of submission writing is demonstrated by practical examples and exercises.
“GOODIE-BAG”: Delegates will receive specimen skeleton appeal submissions in editable ‘Word’ format with numbered paragraphs and section headings and some “boilerplate” content addressing the key principles, as well as editable admin documents such as the AT37.
Suggested companion-Workshop: "Changing Benefits Decisions". (Tuesday, 23rd January). When we run these two workshops on consecutive days (or if booked as a pair in-house), the content will be tailored to minimise overlap and provide worthwhile content for delegates attending both days and cover a comprehensive understanding of the wider topic, but either Workshop can be booked as single, stand-alone date in their own right.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE WORKSHOP:
Benefits For Adult Social Care Clients & Their Carers
Social Security And Tax Issues Affecting Adult Social Care Clients And Their Carers: Shared Lives & Supported Living
ONLINE WORKSHOP:
Thursday, June 20th , 2024.
Full-Day Workshop: (9:40 - 4:30)
Workshop Fee: £240 + VAT. 4th Place Free .
This Workshop looks at the benefit entitlements of Adult Social Care clients with emphasis on two settings in particular: Shared Lives (also known as adult placements) and Supported Living.
Contact us for In-House & Online Workshop booking information for this topic.
ONLINE / ON-SITE WORKSHOP:
Due to a number of organisations preferring to book this Workshop for larger staff groups, and asking for it to focus on different local areas of concern, we now only offer this topic to individual organisations for groups of up to 16 staff members.
Immigration And Benefits Entitlement
A Guide To Means Tested Benefits Advice For Claimants Arriving From Overseas
HB, CTR, UC & Other Social Entitlements For Non-British / Irish Nationals
Full-Day Workshop: (9:30 - 4:30)
A Workshop presented by Peter Barker, the ‘HB Anorak’ who for many years has been one of the most knowledgeable and experienced trainers in this topic. A fact-filled Workshop covering all the most up-to-date rules, for which is clearly going to be a very full and information packed day!
The comprehensive information pack provided includes a quick-reference Desk Aid comprising flowcharts – an important tool that is being regularly updated as rules change (as they very often do in this area of benefits!), so delegates attending this course can be assured that they have the very latest and most up-to-date version.
Contact us for In-House & Online Workshop booking information for this topic.
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